Webhooks
Webhooks send selected events to a specified URL as they happen, removing the need to poll the API. The Webhook module enables communication between applications. You can add as many URLs as your plan allows; a message appears when you reach the limit.
Supported events
- Opens
- Clicks
- Bounces
- Unsubscribes
- FBL complaints
- Deliveries (requires additional account configuration)
- SMS deliveries
- SMS clicks
Configuration
- In SARE, go to Advanced > API > Webhooks
- Click Add URL.
- Complete the form.
- Click Save.

Opens
An event is recorded whenever a message is opened, provided the email client does not use a cache.
json
{
"event": "opened",
"id": "666059dbd81e4",
"uid": "1",
"recipient": "adres@email.com",
"domain": "\"Sender\" <adres@email.com>",
"ip": "192.168.0.1",
"geolocation": {
"countryName": "Burkina Faso",
"countryCode": "BF",
"zipCode": "",
"cityName": "Ouagadougou",
"regionName": ""
},
"user_agent": {
"ua_string": "Mozilla\/5.0 (Windows NT 10.0; Win64; x64; rv:102.0) Gecko\/20100101 Firefox\/102.0",
"type": "Browser",
"type_code": "browser",
"ua": "Firefox 102.0",
"ua_family": "Firefox",
"ua_family_code": "firefox",
"ua_family_vendor": "Mozilla Foundation",
"ua_family_vendor_code": "mozilla_foundation",
"ua_engine": "Gecko",
"os_name": "Windows 10",
"os_code": "windows_10",
"os_family": "Windows",
"os_family_code": "windows",
"os_family_vendor": "Microsoft Corporation.",
"os_family_vendor_code": "microsoft_corporation",
"device_class": "Desktop",
"device_class_code": "desktop",
"device_marketname": "unknown",
"device_brand": "unknown",
"device_brand_code": "unknown",
"ua_class": "unknown",
"ua_class_code": "unknown"
},
"mailing_id": "150",
"mailing_name": "Email message test",
"campaign_id": "0",
"campaign_name": false,
"mailing_list": "1",
"timestamp": 1717590491,
"UUID": null,
"is_bot": false,
"prop_cust": {
"cust_prop": "Custom property",
"cust_prop2": "Custom property 2"
}
}Clicks
An event is recorded whenever a link in the message is clicked.
json
{
"event": "clicked",
"id": "666052fed110e",
"uid": "1",
"recipient": "adres@email.com",
"domain": "\"Sender\" <adres@email.com>",
"ip": "192.168.0.1",
"geolocation": {
"countryName": "Burkina Faso",
"countryCode": "BF",
"zipCode": "",
"cityName": "Ouagadougou",
"regionName": ""
},
"user_agent": {
"ua_string": "Mozilla\/5.0 (Windows NT 10.0; Win64; x64; rv:102.0) Gecko\/20100101 Firefox\/102.0",
"type": "Browser",
"type_code": "browser",
"ua": "Firefox 102.0",
"ua_family": "Firefox",
"ua_family_code": "firefox",
"ua_family_vendor": "Mozilla Foundation",
"ua_family_vendor_code": "mozilla_foundation",
"ua_engine": "Gecko",
"os_name": "Windows 10",
"os_code": "windows_10",
"os_family": "Windows",
"os_family_code": "windows",
"os_family_vendor": "Microsoft Corporation.",
"os_family_vendor_code": "microsoft_corporation",
"device_class": "Desktop",
"device_class_code": "desktop",
"device_marketname": "unknown",
"device_brand": "unknown",
"device_brand_code": "unknown",
"ua_class": "unknown",
"ua_class_code": "unknown"
},
"mailing_id": 149,
"mailing_name": "Email message test",
"campaign_id": "0",
"campaign_name": false,
"tag": "",
"url": "%www_version%",
"url_real": null,
"mailing_list": "1",
"timestamp": 1717588734,
"UUID": null,
"is_bot": false,
"prop_cust": {
"cust_prop": "Custom property",
"cust_prop2": "Custom property 2"
}
}Bounces
json
{
"event": "bounced",
"id": "666031fa6794c",
"uid": "1",
"recipient": "adres@email.com",
"domain": "\"Sender\" <adres@email.com>",
"mailing_id": 148,
"mailing_name": "Email message test",
"mailing_list": "1",
"campaign_id": "0",
"campaign_name": false,
"timestamp": 1717580282,
"bounce_code": 511,
"UUID": null,
"prop_cust": {
"cust_prop": "Custom property",
"cust_prop2": "Custom property 2"
}
}Unsubscribes
json
{
"event": "unsubscribed",
"id": "664bd4d242f52",
"uid": "1",
"recipient": "adres@email.com",
"domain": "\"Sender\" <adres@email.com>",
"ip": "192.168.0.1",
"geolocation": {
"countryName": "Burkina Faso",
"countryCode": "BF",
"zipCode": "",
"cityName": "Ouagadougou",
"regionName": ""
},
"user_agent": {
"ua_string": "Mozilla\/5.0 (Windows NT 10.0; Win64; x64; rv:102.0) Gecko\/20100101 Firefox\/102.0",
"type": "Browser",
"type_code": "browser",
"ua": "Firefox 102.0",
"ua_family": "Firefox",
"ua_family_code": "firefox",
"ua_family_vendor": "Mozilla Foundation",
"ua_family_vendor_code": "mozilla_foundation",
"ua_engine": "Gecko",
"os_name": "Windows 10",
"os_code": "windows_10",
"os_family": "Windows",
"os_family_code": "windows",
"os_family_vendor": "Microsoft Corporation.",
"os_family_vendor_code": "microsoft_corporation",
"device_class": "Desktop",
"device_class_code": "desktop",
"device_marketname": "unknown",
"device_brand": "unknown",
"device_brand_code": "unknown",
"ua_class": "unknown",
"ua_class_code": "unknown"
},
"mailing_id": 148,
"mailing_name": "Email message test",
"mailing_list": "1",
"campaign_id": "0",
"campaign_name": false,
"timestamp": 1716245714,
"reason": "",
"UUID": null,
"prop_cust": {
"cust_prop": "Custom property",
"cust_prop2": "Custom property 2"
}
}FBL complaints
json
{
"event": "complained",
"id": "62972bbea9c31",
"uid": "1",
"recipient": "adres@email.com",
"domain": "\"Sender\" <adres@email.com>",
"mailing_id": 52,
"mailing_name": "test",
"campaign_id": "0",
"campaign_name": false,
"mailing_list": "6",
"timestamp": 1654074302,
"UUID": null,
"prop_cust": {
"cust_prop": "Custom property",
"cust_prop2": "Custom property 2"
}
}Deliveries
json
{
"event": "delivered",
"id": "6660587037b32",
"mailing_id": "150",
"uid": "1",
"recipient": "adres@email.com",
"source_ip": "127.0.0.1",
"remote_hostname": "smtp.mx.pl",
"remote_ip": "192.168.0.1",
"remote_mail_id": "Bank",
"delivery_info": "250 2.0.0 Ok: queued as 1EF64BE44E25AB2C42FB",
"timestamp": 1717590123,
"UUID": null,
"mailing_name": "Email message test",
"campaign_id": "0",
"campaign_name": false,
"mailing_list": "1",
"domain": "\"Sender\" <adres@email.com>",
"prop_cust": {
"cust_prop": "Custom property",
"cust_prop2": "Custom property 2"
}
}SMS deliveries
json
{
"event": "sms_delivered",
"id": "6660587037b32",
"uid": "1",
"timestamp": 1717590124,
"sms_id": "f0b04236900a1588683522744447",
"recipient": "+48123456789",
"sending_id": 150,
"campaign_id": 0,
"campaign_name": false
}SMS clicks
json
{
"event": "sms_clicked",
"id": "629ef119d698e",
"uid": "1",
"sms_id": "f0b04236900a1588683522744447",
"recipient": "+48123456789",
"ip": "127.0.0.1",
"geolocation": {
"countryName": "Burkina Faso",
"countryCode": "BF",
"zipCode": "",
"cityName": "Ouagadougou",
"regionName": ""
},
"user_agent": {
"ua_string": "Mozilla\/5.0 (Windows NT 10.0; Win64; x64; rv:102.0) Gecko\/20100101 Firefox\/102.0",
"type": "Browser",
"type_code": "browser",
"ua": "Firefox 102.0",
"ua_family": "Firefox",
"ua_family_code": "firefox",
"ua_family_vendor": "Mozilla Foundation",
"ua_family_vendor_code": "mozilla_foundation",
"ua_engine": "Gecko",
"os_name": "Windows 10",
"os_code": "windows_10",
"os_family": "Windows",
"os_family_code": "windows",
"os_family_vendor": "Microsoft Corporation.",
"os_family_vendor_code": "microsoft_corporation",
"device_class": "Desktop",
"device_class_code": "desktop",
"device_marketname": "unknown",
"device_brand": "unknown",
"device_brand_code": "unknown",
"ua_class": "unknown",
"ua_class_code": "unknown"
},
"sending_id": 150,
"campaign_id": 0,
"campaign_name": false,
"sending_list": "20",
"tag": null,
"url": null,
"url_real": "https:\/\/link.com",
"timestamp": 1654583577
}